Pet Grooming Services - Roseorwell Pups Professional Pet Groomers

Welcome to Roseorwell Pups

I opened the grooming salon in December 2016. The salon itself is based in the conservatory in our back garden. It’s a great place to work with views across the fields and River Orwell.
Many clients comment on what a wonderful view it is.

The motto I work by is
“CANINE CARE AND COMFORT COME 1^ST”

This means that I work very hard to make the experience for your pet as positive as possible. Unless dogs are from the same family or know each other well, I only have one dog in at a time. I also work on an ‘appointment only’ basis too. This helps to avoid dogs coming in at a time when I may be working with a dog that is nervous of other dogs.

About Us

I’m Helen Oliver-Masters and I am the owner of this small family business. I have previously spent over two decades working in the pharmaceutical industry as an Account Manager and when I was made redundant at the beginning of 2015,
I made the decision it was time to do something different.

I am a professional groomer and run this little business from home, combining breeding, grooming and other pet services. I started an intensive training programme and completed the practical assessments during the summer of 2016. I was keen to add additional services so I also completed training programmes in Microchipping and Canine Pregnancy Ultrasound. I wanted to be confident that if any accidents or illness’s developed when an animal was in my care that I would be capable to dealing with it so I also completed a Canine 1^st Aid course.

Welcome to Roseorwell Pups

The motto I work by is
“CANINE CARE AND COMFORT COME 1^ST”

About Us

Professional grooming and pet services

All of your pets grooming needs under one roof

Popular Services

Grooming

I groom dogs with the intention of putting the needs of the dog first to cause as little stress as possible. I have a 1in 1out policy excepting multiple dogs in one household. I don’t cage dogs or cupboard dry. Your pet is paramount.

Microchipping

It is now the law that all dogs are microchipped. If a dog is found to be without a chip it is possible to be fined upto £500. I can travel to you or you can come to the salon. I can also chip cats, rabbits and ferrets.

Ultrasound

I’m able to either scan your dog, here in my grooming salon or in the comfort of your own home. The best time to scan in the gestation period is weeks 5-6. I will be able to tell you whether or not your bitch is likely to be pregnant but not the number of pups

I live in Shotley with my 86 year old Dad, 18 year old daughter and my partner of 6 years who is here most weekends.
We have always had a great love of animals so when I started thinking about a new career, I knew it had to be based around animals.
We have 5 dogs and I had previously bred a litter of Cockapoos back in 2013 but shortly after the puppies went to their new homes, their Mum was sadly killed in a road traffic accident. I got another puppy almost straight away but it would then be at least a couple of years before she would be old enough to have puppies. When Pippa had her puppies I had loved the whole experience so I was keen to breed Rosa when she was ready. Rosa was two and a half when I was made redundant and she came into season two weeks later so we made the decision to put her to stud.

My partner, Graeme, has recently retired and sometimes he gives a hand with the bathing of dogs in the salon and he is keen to learn to do more things so he has started to practice on our dogs. Under my guidance of course!
The photo is of Graeme with Jasper and Helen with Rosa

What our customers say

"Buddy, our rescue Springer, just back from his first grooming since we got him. He doesn't like water and Helen was really great with him. Kind , patient and very professional. Would highly recommend her".

Lynne Brown

"Doogle absolutely loved being groomed by Helen. She provides a high quality service at a great price. She made Doogle feel as settled as he would be in his own home! will definitely be using Roseorwell pups again".